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CourseCELPIP Vocabulary & Collocations Kit
0/85
  1. 1Everyday Basics - Greetings & Small Talk
  2. 2Everyday Basics - Time, Dates & Calendars
  3. 3Everyday Basics - Numbers, Prices & Quantities
  4. 4Everyday Basics - Asking for & Giving Directions
  5. 5Everyday Basics - Making Plans & Appointments
  6. 6Housing & Home - Renting an Apartment (Ads, Viewings, Applications)
  7. 7Housing & Home - Lease Terms, Deposits & Rent Increases
  8. 8Housing & Home - Utilities & Bills (Hydro, Internet, Gas)
  9. 9Housing & Home - Repairs, Maintenance & Work Orders
  10. 10Housing & Home - Strata/Condo Rules & Building Notices
  11. 11Neighborhood & Services - Mail, Packages & the Post Office
  12. 12Neighborhood & Services - Recycling, Garbage & Compost
  13. 13Neighborhood & Services - Community Centres, Libraries & Programs
  14. 14Neighborhood & Services - Safety, Noise & Bylaws
  15. 15Neighborhood & Services - Lost & Found, Reporting Issues (311)
  16. 16Transportation - Public Transit (Buses, SkyTrain, Compass)
  17. 17Transportation - Rideshare, Taxis & Carshare
  18. 18Transportation - Driving Basics, Insurance & Car Service
  19. 19Transportation - Biking & Walking Around the City
  20. 20Transportation - Delays, Cancellations & Complaints
  21. 21Food & Dining - Groceries, Markets & Food Labels
  22. 22Food & Dining - Restaurants, Reservations & Takeout
  23. 23Food & Dining - Dietary Needs (Vegan, Halal, Gluten-Free)
  24. 24Food & Dining - Coffee Culture & Café Orders
  25. 25Food & Dining - Tipping, Splitting Bills & Payment at Restaurants
  26. 26Shopping & Money - Paying, Refunds & Exchanges
  27. 27Shopping & Money - Sales, Discounts & Price Matching
  28. 28Shopping & Money - Online Orders, Delivery & Pick-Up
  29. 29Shopping & Money - Banking, Debit/Credit & E-Transfers
  30. 30Shopping & Money - Budgeting, Subscriptions & Recurring Charges
  31. 31Work & Career - Job Ads, Applications & Resumes
  32. 32Work & Career - Interviews, Offers & Onboarding
  33. 33Work & Career - Workplace Roles, Tasks & Tools
  34. 34Work & Career - Schedules, Overtime, Breaks & Time Off
  35. Work & Career - Workplace Etiquette, Feedback & Performance
  36. 36Health & Wellness - Booking a Doctor, Walk-In & Telehealth
  37. 37Health & Wellness - Pharmacies, Prescriptions & Over-the-Counter
  38. 38Health & Wellness - Symptoms, Tests & Lab Requisitions
  39. 39Health & Wellness - Dental, Vision & Allied Health
  40. 40Health & Wellness - Mental Health & Community Supports
  41. 41Education & Family - Schools, Registration & Parent Emails
  42. 42Education & Family - Daycare, After-School & Camps
  43. 43Education & Family - Report Cards, Meetings & Field Trips
  44. 44Education & Family - Parenting, Playdates & Activities
  45. 45Education & Family - College, Certificates & Continuing Ed
  46. 46Government & Forms - IDs, SIN, MSP & Health Coverage
  47. 47Government & Forms - Taxes, Receipts & Deductions (Basics)
  48. 48Government & Forms - Permits, Applications & Proof of Address
  49. 49Government & Forms - Voting, Civic Terms & Public Holidays
  50. 50Government & Forms - Emergency Services (911 & Non-Emergency)
  51. 51Weather & Environment - Seasons, Forecasts & Clothing
  52. 52Weather & Environment - Wildfire Smoke, Heat & Air Quality
  53. 53Weather & Environment - Snow, Ice & Storm Preparedness
  54. 54Weather & Environment - Parks, Trails & Outdoor Safety
  55. 55Weather & Environment - Sustainability & Energy Use at Home
  56. 56Tech & Communication - Mobile Plans, Data & Wi-Fi
  57. 57Tech & Communication - Emails, DMs & Phone Calls
  58. 58Tech & Communication - Apps, Accounts & Two-Factor Login
  59. 59Tech & Communication - Online Safety, Scams & Privacy
  60. 60Tech & Communication - Printing, Scanning & Document Sharing
  61. 61Social Life & Culture - Invitations, RSVPs & Hosting
  62. 62Social Life & Culture - Polite Requests, Offers & Favors
  63. 63Social Life & Culture - Compliments, Thanks & Apologies
  64. 64Social Life & Culture - Small Disagreements & Problem-Solving
  65. 65Social Life & Culture - Holiday Traditions & Celebrations in Canada
  66. 66Travel & Leisure - Booking Trips, Hotels & Vacation Plans
  67. 67Travel & Leisure - Airports, Security & Boarding
  68. 68Travel & Leisure - Tourist Info, Museums & Attractions
  69. 69Travel & Leisure - Sports, Gyms & Fitness Classes
  70. 70Travel & Leisure - Events, Tickets & Seating
  71. 71Canadian Life - Provinces, Cities & Regional Words
  72. 72Canadian Life - Food Culture & Local Products
  73. 73Canadian Life - Indigenous Acknowledgements & Place Names (Respectful Use)
  74. 74Canadian Life - Workplace Diversity & Inclusion Language
  75. 75Canadian Life - Everyday Politeness & “Canadianisms”
  76. 76Functional Language - Giving Opinions & Reasons
  77. 77Functional Language - Agreeing, Disagreeing & Softening Language
  78. 78Functional Language - Requests, Offers & Suggestions
  79. 79Functional Language - Describing Problems & Asking for Help
  80. 80Functional Language - Complaints, Solutions & Follow-Up
  81. 81Grammar-in-Use - Common Phrasal Verbs for Daily Life
  82. 82Grammar-in-Use - Collocations with “Make/Do/Take/Get/Have”
  83. 83Grammar-in-Use - Quantity Words (some/any/much/many/a lot)
  84. 84Grammar-in-Use - Degrees & Comparisons (too/enough/very/quite)
  85. 85Grammar-in-Use - Time Markers & Sequencing (first/next/then/finally)
CoursesCELPIP Vocabulary & Collocations Kit
Lesson 35 of 852 min read

Work & Career - Workplace Etiquette, Feedback & Performance

Communicate professionally, give and receive feedback, set goals, write self-reviews, and participate in performance cycles using concise, respectful Canadian workplace language.

Words (Core Vocabulary)

  • etiquette / professionalism / tone
  • agenda / notes / action items / follow-up
  • 1:1 (one-on-one) / standup / all-hands
  • feedback (peer/manager), constructive feedback, kudos
  • goals / KPIs / OKRs / metrics
  • performance review / self-assessment / calibration
  • growth plan / development plan / learning budget
  • PIP (performance improvement plan) (when applicable)
  • recognition / shout-out

Phrases (Day-to-day → feedback → review)

Everyday etiquette

  • Could we keep this to 30 minutes? Agenda attached.
  • Thanks for the context—here’s a summary and next steps.

Giving feedback (kind + clear)

  • What went well was [specific]; to improve, [specific action].
  • I noticed meetings run long; suggest we time-box and park off-topic items.

Receiving feedback

  • Thanks for the feedback—I’ll adjust and follow up next week.
  • Could you share an example so I understand better?

Performance & goals

  • This quarter, my goals are [KPI/OKR] with milestones.
  • Here are my outcomes with metrics and evidence linked.

Contextual Examples (Natural, everyday)

  • Meeting note: Agenda posted; notes and actions will be in the doc after.
  • Peer feedback: “Great job on the launch; one idea is to share risks earlier in standups.”
  • Self-review: “Delivered 3 features, reduced incidents by 45%, mentored 2 juniors.”

Collocations & Phrases (bold the key words)

Professional communication

  • set an agenda
  • circulate notes
  • clarify next steps
  • close the loop

Feedback

  • give constructive feedback
  • ask for examples
  • agree on an action
  • follow up on progress

Performance

  • draft OKRs
  • track metrics
  • write a self-assessment
  • request development opportunities

Canadian Cultural Context (How to sound natural & polite)

  • Tone is generally polite and collaborative; please/thanks and acknowledgements are common.
  • Feedback is best specific, timely, and kind—focus on behaviours and outcomes.
  • Performance cycles often include self-reviews and calibration—evidence (data, links) helps.

Extra Mini-Patterns (plug-and-play)

  • Feedback frame: “What worked: … Even better if: … Next step: …”
  • Self-review line: “Increased conversion by 22% by testing checkout changes.”
  • Close-the-loop: “Following up on the action item—completed and doc updated.”
Previous · Lesson 34Work & Career - Schedules, Overtime, Breaks & Time Off
Next · Lesson 36 of 85Health & Wellness - Booking a Doctor, Walk-In & Telehealth
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Listening
  • Problem Solving
  • Daily Life Conversation
  • Information
  • News Item
  • Discussion
  • Viewpoints
Reading
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  • Apply a Diagram
  • Information
  • Viewpoints
Writing
  • Writing an Email
  • Survey Questions
Speaking
  • Giving Advice
  • Personal Experience
  • Describing a Scene
  • Making Predictions
  • Comparing and Persuading
  • Difficult Situation
  • Expressing Opinions
  • Unusual Situation

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