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Read the following message.
Dear Mr. Hendricks, I hope you are doing well. I am writing to explain a frustrating situation that happened Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
1. Nadia is writing to Mr. Hendricks because she .....
wants to report a contractor's vehicle to him.
needs his help with a parking ticket dispute.
wants him to speak with the building manager.
hopes to borrow his visitor parking spot.
2. Nadia chose the visitor spot because .....
she could not find any available street parking.
the building manager recommended it.
it was closer to her unit than any other option.
another vehicle was in her assigned space.
3. The parking ticket was unfair because Nadia .....
had not exceeded the time limit.
had permission from the building manager.
was a resident of the building.
had already moved her car that morning.
4. The car in Nadia's assigned spot belonged to .....
one of Mr. Hendricks' guests.
Diane, the building manager.
someone doing work in the building.
a new resident moving into unit 12.
5. Mr. Hendricks may be able to help because .....
he was outside the building that Wednesday evening.
he has dealt with parking disputes before.
he can confirm which contractor used Nadia's spot.
his window faces the visitor parking area.
6. Nadia probably feels _____ about the outcome of her appeal.
optimistic
doubtful
indifferent
discouraged
Here is a response to the message. Complete the response by filling in the blanks. Select the best choice for each blank.
Dear Nadia, Thank you for 7...... what happened with the parking situation. I am sorry to hear about the ticket — that does sound very frustrating, especially since 8....... I actually do remember seeing your car pull into the visitor spot that evening because I was watching the snow from my living room window. It was definitely before nine o'clock, so your timeline is 9....... I would be happy to write a statement for you. I will make sure to have it ready by 10......, so just come by whenever suits you. And please do not worry about bringing anything, though I certainly will not 11......! I hope the appeal goes in your favour. Best regards, Mr. Hendricks