Part #1
Problem Solving
In this part, you will hear two people discussing a problem and exploring solutions. The goal is to identify the main issue, understand the proposed solutions, and grasp the reasoning behind their choices.
Questions:
1. Customer & Staff Member at the Bike Rental Shop
FREE
2. Customer & Staff Member at the Winter Clothing Store
3. Visitor & Tour Guide at the Provincial Museum
4. Customer & Staff Member at the Winter Sports Equipment Rental Shop
5. Guest & Staff Member at the Wildlife Photography Workshop
6. Customer & Service Provider at the Vehicle Maintenance Center
7. Customer & Barista at a Specialty Coffee Shop
8. Customer & Employee at the Print Shop
9. Guest & Employee at the Furniture Assembly Service
10. Job Applicant & Career Counselor at the Employment Center
11. Customer & Staff Member at the Office Supply Store
12. Customer & Staff Member at the Art Supply Store
13. Customer & Chef at a Catering Service
14. Customer & Employee at the Kitchen Appliance Store
15. Tenant & Property Manager at the Apartment Building
16. Customer & Employee at the Computer Repair Store
17. Customer & Sales Associate at the Camping Equipment Store
18. Participant & Staff Member at the Farmers' Market Information Booth
19. Parent & Teacher at a School Open House
20. Patient & Receptionist at a Medical Walk-in Clinic
21. Passenger & Information Desk Attendant at the Train Station
22. Patient & Receptionist at the Walk-in Medical Clinic
23. Passenger & Bus Driver at a Transit Stop
24. Traveler & Hotel Front Desk Clerk at a Downtown Hotel
25. New Homeowner & Contractor at a Home Renovation Center
26. Patient & Receptionist at a Medical Clinic
27. Employee & Newcomer at the Community Recreation Center
28. Customer & Technician at the Cell Phone Repair Shop
29. Customer & Employee at the Self-Storage Facility
30. Customer & Librarian at the Public Library
31. Visa Application Status Inquiry Call
32. Winter Sports Equipment Rental Assistance Call
33. Yoga Studio Class Schedule Change Request Call
34. Online Art Gallery Virtual Tour Assistance Call
35. Public Transit Pass Renewal Assistance Call
36. Childcare Service Emergency Contact Call
37. Wedding Photography Package Consultation Call
38. Medical Equipment Rental Assistance Call
39. Online Grocery Delivery Service Complaint Resolution
40. Virtual Event Technical Support Assistance Call
41. Home Appliance Repair Service Request
42. Garden Design Consultation Service Call
43. Student Housing Application Support Call
44. Online Music Lesson Registration Support Call
45. Car Insurance Policy Update Request Call
46. Landlord Maintenance Request Hotline
47. Senior Care Services Consultation Call
48. Home Repair Service Emergency Call
49. Online Language Course Registration Support Call
50. Emergency Roadside Assistance Service Call
51. Travel Insurance Claim Assistance Call
52. Restaurant Table Reservation Modification
53. Home Security System Installation Consultation
54. Mobile Phone Service Plan Upgrade Consultation
55. Moving Company Service Booking Inquiry
56. Bicycle Repair Service Consultation
57. Conference Room Booking Assistance Call
58. Flight Ticket Rebooking Assistance
59. Internet Service Installation Request
60. Online Banking Password Reset Support Call
61. Spa Treatment Package Booking Query
62. Airport Lost Luggage Assistance Call
63. Swimming Pool Maintenance Service Request
64. Library Card Application Assistance
65. Pet Grooming Service Appointment Request
66. Electric Vehicle Charging Station Installation Request
67. Computer Technical Support Help Desk Inquiry
68. Dental Clinic Appointment Rescheduling
69. Gym Membership Registration Inquiry
70. Hotel Room Service Special Request Assistance
71. Pottery Workshop Enrollment
72. Meal Plan Delivery Service Consultation
73. Theater Workshop Registration
74. Prescription Medication Refill Request
75. Wildlife Photography Tour Booking
76. Moving Service Quote Request
77. Study Abroad Program Application Support
78. Dental Appointment Rescheduling
79. Internet Service Provider Technical Support
80. Rooftop Garden Planning
81. Waste Management
82. Urban Gardening Workshop
83. Zero-Waste Lifestyle
84. Farming Workshop
85. Urban Farming Workshop
86. Composting Workshop Registration
87. Beekeeping Workshop Registration
88. Landscaping Consultation
89. Fashion Consultant
90. Eco-Friendly Home Renovation Consultation
91. Electric Vehicle Charging Station
92. Solar Panel Installation Consultation
93. Community Garden Plot Assignment
94. Language Exchange Program
95. Home Appliance Repair Scheduling
96. Passport Renewal Inquiry
97. Yoga Studio Membership Inquiry
98. Aquarium Maintenance Consultation
99. Cooking Class Enrollment
100. Gardening Workshop Registration
101. Public Transit Pass Renewal
102. Veterinary Appointment Scheduling
103. Bicycle Repair Shop
104. Delivery Tracking Inquiry
105. Smartphone App
106. Fitness Tracker Malfunction
107. Hotel Room Upgrade Request
108. Library Book Return Issue
109. Printer Troubleshooting
110. Bank Account Security Alert
111. Online Shopping Return Process
112. Smart Home Device Troubleshooting
113. Car Rental Booking Issue
114. Restaurant Reservation Mix-up
115. Flight Delay Resolution
116. Gym Membership Cancellation
117. Laptop Repair Consultation