logo
Mock Tests
Practice
Listening
L1Listening to Problem SolvingL2Listening to a Daily Life ConversationL3Listening for InformationL4Listening to a News ItemL5Listening to a DiscussionL6Listening for Viewpoints
Listening Course
Reading
R1Reading CorrespondenceR2Reading to Apply a DiagramR3Reading for InformationR4Reading for Viewpoints
Reading Course
Writing
W1Writing an EmailW2Responding to Survey Questions
Writing Course
Speaking
S1Giving AdviceS2Talking about a Personal ExperienceS3Describing a SceneS4Making PredictionsS5Comparing and PersuadingS6Dealing with a Difficult SituationS7Expressing OpinionsS8Describing an Unusual Situation
Speaking Course
CoursesTemplatesVocabularyMy Teacher
Courses
Templates
Vocabulary
My Teacher

Exams

Practice

Pro Membership

Unlock all premium features

SALE

CELPIP Listening Part 1: Problem Solving

In this part, you will hear two people discussing a problem and exploring solutions. The goal is to identify the main issue, understand the proposed solutions, and grasp the reasoning behind their choices.

1

Customer & Staff Member at the Bike Rental Shop

FREE

2

Member & Instructor at the Yoga Studio

3

Customer & Attendant at the Community Swimming Pool

4

Customer & Clerk at the Post Office

5

Customer & Agent at the Car Rental Office

6

Customer & Staff Member at the Bowling Alley

7

Customer & Staff Member at the Garden Center

8

New Member & Staff Member at the Co-Working Space

9

Customer & Pharmacist at the Community Pharmacy

10

Resident & Clerk at the City Licensing Office

11

Customer & Staff Member at the Pet Grooming Salon

12

Customer & Staff at the Dry Cleaning Shop

13

Customer & Staff Member at the Winter Clothing Store

14

Visitor & Tour Guide at the Provincial Museum

15

Customer & Staff Member at the Winter Sports Equipment Rental Shop

16

Guest & Staff Member at the Wildlife Photography Workshop

17

Customer & Service Provider at the Vehicle Maintenance Center

18

Customer & Barista at a Specialty Coffee Shop

19

Customer & Employee at the Print Shop

20

Guest & Employee at the Furniture Assembly Service

21

Job Applicant & Career Counselor at the Employment Center

22

Customer & Staff Member at the Office Supply Store

23

Customer & Staff Member at the Art Supply Store

24

Customer & Chef at a Catering Service

25

Customer & Employee at the Kitchen Appliance Store

26

Tenant & Property Manager at the Apartment Building

27

Customer & Employee at the Computer Repair Store

28

Customer & Sales Associate at the Camping Equipment Store

29

Participant & Staff Member at the Farmers' Market Information Booth

30

Parent & Teacher at a School Open House

31

Patient & Receptionist at a Medical Walk-in Clinic

32

Passenger & Information Desk Attendant at the Train Station

33

Patient & Receptionist at the Walk-in Medical Clinic

34

Passenger & Bus Driver at a Transit Stop

35

Traveler & Hotel Front Desk Clerk at a Downtown Hotel

36

New Homeowner & Contractor at a Home Renovation Center

37

Patient & Receptionist at a Medical Clinic

38

Employee & Newcomer at the Community Recreation Center

39

Customer & Technician at the Cell Phone Repair Shop

40

Customer & Employee at the Self-Storage Facility

41

Customer & Librarian at the Public Library

42

Visa Application Status Inquiry Call

43

Winter Sports Equipment Rental Assistance Call

44

Yoga Studio Class Schedule Change Request Call

45

Online Art Gallery Virtual Tour Assistance Call

46

Public Transit Pass Renewal Assistance Call

47

Childcare Service Emergency Contact Call

48

Wedding Photography Package Consultation Call

49

Medical Equipment Rental Assistance Call

50

Online Grocery Delivery Service Complaint Resolution

51

Virtual Event Technical Support Assistance Call

52

Home Appliance Repair Service Request

53

Garden Design Consultation Service Call

54

Student Housing Application Support Call

55

Online Music Lesson Registration Support Call

56

Car Insurance Policy Update Request Call

57

Landlord Maintenance Request Hotline

58

Senior Care Services Consultation Call

59

Home Repair Service Emergency Call

60

Online Language Course Registration Support Call

61

Emergency Roadside Assistance Service Call

62

Travel Insurance Claim Assistance Call

63

Restaurant Table Reservation Modification

64

Home Security System Installation Consultation

65

Mobile Phone Service Plan Upgrade Consultation

66

Moving Company Service Booking Inquiry

67

Bicycle Repair Service Consultation

68

Conference Room Booking Assistance Call

69

Flight Ticket Rebooking Assistance

70

Internet Service Installation Request

71

Online Banking Password Reset Support Call

72

Spa Treatment Package Booking Query

73

Airport Lost Luggage Assistance Call

74

Swimming Pool Maintenance Service Request

75

Library Card Application Assistance

76

Pet Grooming Service Appointment Request

77

Electric Vehicle Charging Station Installation Request

78

Computer Technical Support Help Desk Inquiry

79

Dental Clinic Appointment Rescheduling

80

Gym Membership Registration Inquiry

81

Hotel Room Service Special Request Assistance

82

Pottery Workshop Enrollment

83

Meal Plan Delivery Service Consultation

84

Theater Workshop Registration

85

Prescription Medication Refill Request

86

Wildlife Photography Tour Booking

87

Moving Service Quote Request

88

Study Abroad Program Application Support

89

Dental Appointment Rescheduling

90

Internet Service Provider Technical Support

91

Rooftop Garden Planning

92

Waste Management

93

Urban Gardening Workshop

94

Zero-Waste Lifestyle

95

Farming Workshop

96

Urban Farming Workshop

97

Composting Workshop Registration

98

Beekeeping Workshop Registration

99

Landscaping Consultation

100

Fashion Consultant

101

Eco-Friendly Home Renovation Consultation

102

Electric Vehicle Charging Station

103

Solar Panel Installation Consultation

104

Community Garden Plot Assignment

105

Language Exchange Program

106

Home Appliance Repair Scheduling

107

Passport Renewal Inquiry

108

Yoga Studio Membership Inquiry

109

Aquarium Maintenance Consultation

110

Cooking Class Enrollment

111

Gardening Workshop Registration

112

Public Transit Pass Renewal

113

Veterinary Appointment Scheduling

114

Bicycle Repair Shop

115

Delivery Tracking Inquiry

116

Smartphone App

117

Fitness Tracker Malfunction

118

Hotel Room Upgrade Request

119

Library Book Return Issue

120

Printer Troubleshooting

121

Bank Account Security Alert

122

Online Shopping Return Process

123

Smart Home Device Troubleshooting

124

Car Rental Booking Issue

125

Restaurant Reservation Mix-up

126

Flight Delay Resolution

127

Gym Membership Cancellation

128

Laptop Repair Consultation

Listening Part 1 of the CELPIP test is designed to evaluate your ability to understand and respond to everyday problem-solving situations. This section is the easiest in the listening test, so it’s a great opportunity to build confidence and score well early on.

🧩 Overview of Listening Part 1

  • Type: Conversational dialogue between two people (always one man and one woman).
  • Relationship: They are strangers — one has a problem, and the other offers help.
  • Structure:
    • Divided into 3 short audio segments (each 40–90 seconds).
    • After each segment, you answer 2–3 multiple choice questions.
    • Audio plays once only.
    • Questions are read aloud once — no text on screen during reading.

🎧 Key Listening Skills

To succeed, focus on:

  1. Understanding the context — who is speaking and what the situation is.
  2. Identifying the problem and solution.
  3. Following the order of events — questions often follow the sequence of the conversation.
  4. Noticing tone and emphasis — helps with inference-based questions.

📝 How to Take Efficient Notes

1. Set Up Your Note Page

Use a simple T-chart format:

Man Woman (notes) (notes)

  • Label each side with “Man” and “Woman” to track who says what.
  • Use the introductory statement and picture shown before the audio to know who’s who (e.g., customer/server).

2. Use Smart Shortcuts

  • Don't write full sentences.
  • Use:
    • Abbreviations (e.g., appt for appointment),
    • Symbols (e.g., $ for money),
    • Question marks for things being asked,
    • "vs" for comparisons.

3. Capture Key Points

Listen for and note the 5Ws:

  • Who is speaking?
  • What is the issue or topic?
  • Where is it happening?
  • When is something happening (times, days)?
  • Why is something being said or done?

📚 Types of Questions to Expect

1. General Meaning Questions

  • Ask about the overall purpose or main idea.
  • Example: “What is the main reason for the conversation?”

2. Specific Information Questions

  • Focus on a detail or fact (e.g., a time, choice, price, name).
  • Often answerable from one word or phrase.

3. Inference Questions

  • Require you to read between the lines.
  • The answer is not stated directly — you must combine clues from the dialogue.
  • Example: “Why does the person ask so many questions?”

🧠 Test Strategies

  • Use the image and description before the audio to understand the situation.
  • Prepare your notes setup before the audio begins.
  • Listen actively — don’t daydream.
  • Keep your notes short but meaningful.
  • Review your notes immediately after the audio ends — before the questions are asked.
  • Match answers logically to your notes — use elimination to discard clearly wrong choices.
  • Guess if unsure — there is no penalty for wrong answers.

🛎 Final Reminders

  • You’ll only hear each audio clip once.
  • Questions are read aloud only once — you cannot replay them.
  • Organize your notes clearly and consistently.
  • Be ready for questions that require literal memory and ones that require logical deduction.
  • Practice note-taking using real audio samples so your ear gets used to focusing and writing quickly.

Keep studying

Listening Course

Structured step-by-step lessons

Vocabulary

Key words for this part

About the author

Matthew Zare
Matthew Zare

CELPIP Instructor

Strategic CELPIP Coaching for Express Entry

View profile and articles

Frequently Asked Questions

Quick answers about Listening Part 1.

Is CELPIP Listening Part 1 the easiest section?

Yes — CELPIP Listening Part 1 (Problem Solving) is the easiest Listening section, a simple conversation where one stranger has a problem and the other helps. It is a great chance to build confidence and bank marks early, so aim to score high here.

How many times do you hear the audio in CELPIP Listening Part 1?

In CELPIP Listening Part 1 the audio plays only once, and the questions are read aloud once too, with no on-screen text during the reading. You cannot replay anything, so take quick notes as you listen and review them before the questions are asked.

How is CELPIP Listening Part 1 structured?

CELPIP Listening Part 1 is split into three short audio clips of 40–90 seconds, each followed by 2–3 multiple-choice questions. There are always two speakers — one man and one woman — who are strangers, shown with a picture and intro before each clip.

What is the best way to take notes in CELPIP Listening Part 1?

For CELPIP Listening Part 1, set up a two-column "Man / Woman" chart before the audio and jot the 5 Ws — who, what, where, when, why — with abbreviations and symbols. Questions usually follow the order of the conversation, so read your notes top to bottom.

Can I take notes during CELPIP Listening Part 1?

Yes — note-taking is expected in CELPIP Listening Part 1, and your notes are not graded. Only you see them, so use quick abbreviations and symbols to capture the key facts before the questions are read out loud.

Does CELPIP Listening Part 1 have its own score?

No — CELPIP Listening Part 1's questions combine with the other five parts into a single Listening CLB score out of 38. Because Part 1 is the easiest, treat its questions as marks you should not lose.

How do I improve at CELPIP Listening Part 1?

Since CELPIP Listening Part 1 is the easiest section, the goal is to lose no marks — practice active listening to short two-person conversations, capturing the 5 Ws quickly. Get comfortable spotting general, specific, and inference questions so none slip past you.

CELTESTPIP - CELPIP Practice Test Platform

Your fastest path to a 10+ CELPIP score. Practice with 4,000+ questions, full mock exams, and instant AI scoring.

SupportPartnership Program

Practice Tests

  • Mock Exams
  • Question Bank
  • Listening Practice
  • Reading Practice
  • Writing Practice
  • Speaking Practice

CELPIP Courses

  • Writing Course
  • Speaking Course
  • Listening Course
  • Reading Course
  • Vocabulary & Collocations Kit
  • Vocabulary Foundations

Resources

  • CELPIP Teacher
  • Learning Hub
  • Student Reviews
  • Writing & Speaking Templates
  • Vocabulary Builder
  • About CELTESTPIP
  • CELPIP vs IELTS
  • CELPIP for Immigration
  • IELTS Preparation

Listening
  • Problem Solving
  • Daily Life Conversation
  • Information
  • News Item
  • Discussion
  • Viewpoints
Reading
  • Correspondence
  • Apply a Diagram
  • Information
  • Viewpoints
Writing
  • Writing an Email
  • Survey Questions
Speaking
  • Giving Advice
  • Personal Experience
  • Describing a Scene
  • Making Predictions
  • Comparing and Persuading
  • Difficult Situation
  • Expressing Opinions
  • Unusual Situation

© 2026 CELTESTPIP.com

STARMOON TECHNOLOGIES INC.

Terms of ServicePrivacy PolicyRefund Policy

CELTESTPIP is an independent practice platform and is not affiliated with, endorsed by, sponsored by, or accredited by Paragon Testing Enterprises Inc., the owner of the CELPIP® test, or the University of British Columbia. Our practice tests are study material only: they are not official exams and do not produce official scores. CELTESTPIP does not reproduce or distribute real exam questions, passages, recordings, answer keys, or score reports. Every scored practice item on this site is written by CELTESTPIP. Where our practice format mirrors the exam owner's on-screen instructions or worked examples, short extracts of that instructional text may appear for format fidelity and remain the property of their owner. CELPIP® and all other exam or brand names referenced on this site are the trademarks of their respective owners, used for identification only.