Words (Core Vocabulary)
- presale / access code / general on-sale
- GA (general admission) / standing room / reserved seating
- floor / lower bowl / balcony / obstructed view
- ADA/accessible seating / companion seat / aisle seat
- mobile tickets / wallet / QR code / will call
- transfer / resale / face value / dynamic pricing
- set times / opener / headliner / encore
- bag policy / clear bag / prohibited items / no re-entry
- merch / coat check / concession
- postponed / cancelled / refund / credit
Phrases (Search → buy → attend → resolve)
Before purchase
- Is there a presale, and how do I get a code?
- Any seats with restricted view I should avoid?
Buying & delivery
- I prefer mobile tickets—can you send a transfer to my email?
- Is will call available, and what ID do I need?
At the venue
- What’s the bag policy and re-entry rule tonight?
- Where’s the accessible entrance, and can I book a companion seat?
If plans change
- The show was postponed—do you offer refunds or credits?
- Could you assist with a ticket transfer at face value?
Contextual Examples (Natural, everyday)
- Purchase chat: Looking for aisle seats near Row F—any availability without obstructed view?
- Venue question: Clear-bag policy tonight? Coat check open?
- After change: Postponement email received—please confirm my refund options.
Collocations & Phrases (bold the key words)
Ticketing
- enter a presale
- choose reserved seats
- accept a ticket transfer
- add tickets to a mobile wallet
Venue rules
- review the bag policy
- locate the accessible entrance
- check set times
- find merch/concessions
Changes
- request a refund/credit
- resell at face value (where allowed)
- confirm postponement details
Canadian Cultural Context (How to sound natural & polite)
- Many arenas use mobile-only tickets; screenshotting may not work—use the app/wallet.
- Venues post bag policies and no re-entry rules—check before you go.
- For accessibility, ask early for companion seating; staff are usually helpful and accommodating.
Extra Mini-Patterns (plug-and-play)
- Bag rule: “What’s the bag policy and re-entry for tonight’s show?”
- Transfer: “Please transfer both mobile tickets to [email].”
- Refund: “Event postponed—could you confirm my refund or credit options?”